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"a fish, a barrel, and a smoking gun" |
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On the Internet, nobody knows you're an amateur. You can share your previously unheralded knowledge in an arcane field with an audience of millions, and you don't have to run the gantlet of graduate school, peer review, or production of otiose publications in order to win some small crumb of acclaim or failing even that, your own news show on Fox. All it takes is a Web site and a knack for prolific punditry. But how, oh how, do you direct other people to your canonical works? If you're a reader, how do you evaluate one mountain climber's advice relative to another's? That is, aside from taking care to avoid those sites that read, "I'll update again after the compound fracture in my femur has healed." The answer is to turn to another level of expert one who specializes in identifying experts. Finding experts on experts seems to be precisely the same kind of meta-wanking the Web is infamous for, but if you recycle an idea enough times, it just might work. Epinions.com employs reader reviews of the reviews of previous readers (got that?) to help users determine which self-appointed expert is the most likely to get you up and down the mountain and which is likely to leave you in a state of oxygen-deprived mummification. The idea is that the most trustworthy and reliable reviewers will eventually attract their own followings, who can be confident in their gurus' views on everything from messenger bags to hangover cures.
The idea has attracted quite a bit of attention, but if we seem less than bullish on Epinions, it's not so much that we've seen it done before as that the site's structure seems not to recognize what is valuable about its free-form exchange of ideas. Right now, Epinions' users have to settle for reading different reviews of Jon Krakauer's Into Thin Air (such as a user-rated Very Useful Opinion: "The story is one of loss. Risk. Death. Beauty. And in my epinion, sheer stupidity") and writing "DON'T
DO THIS own copies. With its attempts to establish a web of trustworthy reviewers, Epinions makes the mistake of assuming that we're as interested in the reviewers themselves, or even in the products under consideration, as we are in the process of ballot stuffing and schoolyard beatings that separates the merde from the bull. Think about it. When you read the customer reviews at Amazon or elsewhere, what seems more reliable the trenchancy of twistedfuck@yahoo.com's observations or the speed with which those observations get screeched down by a barrel of Web monkeys? To take one example, observe Deja.com's rating of long-distance service providers, where the top spot is occupied not by AT&T, Sprint, MCI, or even such suckers' favorites as Working Assets but by Excel Communications, an MLM organization that garnered a rating of 4.2 stars (not quite the same as a 4.2 GPA at McDonald's University, but still impressive) mostly on the strength of shills located somewhere near the base of the company pyramid. No sooner had Excel rolled triumphantly into the online "community," however, than it was given the Reginald Denny treatment by an angry mob of netizens. In the melee, picking a particularly trustworthy critic was like choosing your favorite looter. As always, abuse is the Web's real killer content app. Those who have fallen out of love with the idea of a mass media truly being written by and
for the masses about the lack of credentials attached to these various opinions, pro and con, and might even consider Epinions' methodology of MiningCo-style filtration ("untamedkb recommends it saying, 'Great interior, great visibility, lots of room.'" ... "WolverineLaw agrees, adding 'Great looks, High Seating Position, Smooth Ride'") a step in the right direction. But chances are high that these are the same people who would let a little thing like "prior conviction nullification" stand in the way of enjoying the latest Ashley Judd movie. In other words, they're embittered academics trying to justify the student loans, toadying to department heads, and grimly realizing they could have completed tautological boot camp in a lot less time had they just swapped their 4Cs convention time for obsessive posting on alt.cyberpunk.
Once again, the joke is on them. A poorly held secret to expertise is that it's usually the result of centuries of intellectual logrolling. One PhD-endowed authority gets his credentials by invoking previous PhDs, who refer to previous PhDs and so on back down the line through the ages. Scratch a bacterial pathologist and you'll leading to a 16th-century counterpart speculating on bad vapor-bleeding as a treatment for leprosy. Through repeated citation, one becomes a better-recognized authority. So the smartest thing to do is learn early whom you should cite and whom you should beg to cite you. Although the overall idea is supposed to be that you're testing your intellectual rigor, it's really just a reference librarian's version of hazing. As if the hunt for footnotes with legs (so to speak) weren't enough, a putative expert then has to submit his work to a panel of PhDs still nurturing vendettas against their tormentors, let them pick it apart, and then spend the rest of his life trying to prove that somewhere amidst the jargon, he committed an original idea. Or not, depending on whether he's a postmodernist or a classicist. Compared to that slow torture, becoming an online expert would seem to be simple. But one look at the book reviews on Amazon proves that when it comes to attention to detail and historical research, even Pynchon scholars are pikers relative to the average William Gibson fan. After one fan ripped seminal cyberpunk novel Neuromancer as "fraught with all the typical clichés," he was roundly refuted by readers telling him, "This book may seem clichéd, but that's only because it created the universe
of cyberpunk was first published in the mid-1980s, it way ahead of its time." The lapse between criticism and refutation 39 days. In Net years, that's forever; but compared to the glacial process of academic publishing, the refutation, the counter argument, and the discrediting took place instantaneously. Readers' attention to detail ("The places: Chiba City, the Rue Jules Verne"), attempts to establish credibility before offering counter-doctrinal argument ("I knew most of the cyberspace buzzwords since I had bought a collectible card game based on the cyberspace concept"), and reiteration of others' theories ("Gibsons world as social commentary of the Information Society we are in the progress of becomming") all reproduce an academic argument freed from the constraints of jargon or lengthy publication-counterpublication lags. Best of all, they manage to distill the ideas while still retaining one historic relic: What else is hyperlinking but another form of citation?
When the digital Darwinism works so well, why do we need outmoded concepts like trust and dependability? Once user opinions reach critical mass, the content writes itself, bringing ideas directly to the audience. One can even argue that the work on Epinions really speaks to its audience which is a really lucky thing since it's relying on its audience to write the content. And it's hard to imagine that it'll have to worry about the public holding back. In the end, opinions are like turds only in the sense that you can render them again courtesy of Vixel Pixen |
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