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"a fish, a barrel, and a smoking gun" |
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Identity Crisis
Much like a dual-purpose kitchen utensil, media products manage to do more than one thing for the user. A newspaper, an online
guide to anal sex heterosexuals, or a television
news and identify. Well, OK: So they all identify. The 40ish woman reading a dog-eared copy of The Rules in the company cafeteria is a middle-manager's secretary; the house with The Wall Street Journal in the driveway belongs to your boss; the trio of sloppily dressed middle-aged
men at midday, bantering edgily about the latest issue of The Nation, are academics without tenure (or, in Los Angeles, marginal screenwriters); and the guy slouched in the corner, turning the pages of a notebook filled with cryptic, marginless notes and densely drawn diagrams with a stubby, hairy thumb - well, that's Sidney Blumenthal. Try not to catch his eye. The identifying value of the packaging can and does outweigh our interest in the nutritional value of the cookies. A certain Suck contributor, upon moving to a new town, began to read both local daily newspapers - concluding, after a few weeks, that Newspaper A was in many ways superior to Newspaper B. He approached his roommates with his conclusion, even somewhat obsessively placing sample stories side-by-side on the elegant thriftstore furnishings to complete the argument for canceling one subscription and starting another. Long pause. And then the roommates in question, college-educated young corporate up-and-comers all - bound, variously, for law school and/or middle-management - reacted with deep and ill-hidden horror: The new guy had placed his hand ... on the tabloid, - on the lower-class paper - the paper with the big picture on the front and no fold in the middle.
We only mention this because we have been looking into what's lately been purported to be a whole new mirror. If you believe what spam has to say about spam ("Our Research shows this site would be of interest to you"), bulk emailers have built machinery that focuses, with laserlike intensity, on just the wired consumers most likely to buy their product - that is, on the precise cultural set most closely matched to the identity that fits the packaging they've created. Which neatly explains why the entire Suck masthead was hit with that message offering to sell the recipient the very latest in flakwear, full-body bulletproof armor woven out of Kevlar Threat Level II: Cross us, know death. We were also genuinely amazed at the spammer who managed to figure out that we had taken three years of German in high school; unfortunately, however, the person who sent us that "Eintrag Ihrer Seite bei Ÿber 400 Suchmaschinen fŸr DM 29" message didn't seem to realize that Mrs. Grabler was a very sweet lady who graded the tests based on how much you wanted a decent grade. We pretty much know how to count to 20 - only in order - and say, "My father is a pharmacist." ("Mein vater ist ein apotheker," thank you very much.) And too bad dad isn't a pharmacist.
We're not even going to mention the email about taxidermic freeze-drying. The neat thing about spam, however, is that - unlike other forms of purportedly targeted
marketing customer is also invited, passively and in the same format, to be the seller; you see both pitches. So that, in a single download, you can read both the you-have-been- selected-for-a-special-offer message and the message that reads: "I just emailed 30 million people simultaneously, by hitting just a few keystrokes." Kind of a big mirror. The "Eat Cookie! ... Loose Weight! ... Make Money!" message is clearly intended for your ex - who never could spell, even before putting on all those extra pounds. The great debate over spam is the one about who pays for it, and how much real harm it does. Some accounts of the practice put the extra load the unrequested messages put on the entire system of lines and boxes at 10 percent of all Net traffic, the implication being that Net users have to pay the hidden costs for the extra hardware needed to handle the traffic. True enough, we suppose, but - while we hate spam as much as the next s-class Web site producers - we'd only get really outraged over that 10 percent figure if we hadn't spent the entire morning sending "No, you're a chicken-butt" messages back and forth to friends on both coasts. The simple fact that anyone on earth might have used bandwidth to monitor last week's Slate dialog on whether dogs are better than cats (or are cats better than dogs? Oooh, it's so hard to decide!) kind of ends the discussion, forever and ever, amen. (Speaking of Slate, we expect that at least a tiny bit of bandwidth was freed up this week as the Microsoft webzine went subscription-only. We'll miss checking in every morning with that impish iconoclast Mike Kinsley, but we're already paying just pennies a day to sponsor a much cuter orphan in the real third world.)
Careful targeting of commercial email messages, the sales pitch goes (check your email), is supposed to cut down on the sheer bulk of spam, saving Net users tons of money and allowing information to zip around the world like butter through a hungry goose. But that particular pitch has about as much validity and appeal as a cookie that allows you to loose weight or body armor that protects you from HTML shrapnel; spam messages are, have been, and will for at least the immediate future continue to be targeted with the care and
precision Army Air Corps sent to the residents of Dresden back in '45. Until further notice - presumably by bulk email - keep your credibility card in your wallet, and don't worry about what those targeted pitches say about your taste. It's not you. It's them. courtesy of Ambrose Beers |
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