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"a fish, a barrel, and a smoking gun" |
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Office Despot
It's practically a law of media physics that every pop-culture fad generates an equal and opposite reaction - both because some pundits are just too cool for any given party and simply because they want to levy a cover charge on admission to their own. Thus, Star Wars begat death-of-the-auteur film
criticism Swingers; and the networked world begat the faux-naturalism of Range Rovers and corporate retreats. However monopolistic the culture industry can sometimes seem, even those too late to jump on a given bandwagon can still make a nice living sticking up said stagecoaches. What else could explain Clifford Stoll's personal appearance schedule? Though the Dilbert gravy train left the station several years back - even Newsweek was aboard by late 1996 - cultural theory-obsessed semioticians have continued to give chase, on the grounds that the beleaguered cartoon character is, in fact, an evil agent of the very oppressors he appears to parody. Apparently, Dilbert takes the wind out of the sails of social reform by giving workers a way to laugh at their plight. What's more, by pimping his creation out as a pitchtoon for companies like Office Depot, Dilbert creator Scott Adams undercuts his ability to address the problems that keep knowledge workers in chains (well, cubicles) in the first place.
As with most nonsensically contrarian ideas popular among the sort of people who argue that Madonna's "Like a Prayer" is the lens through which to view race and gender relations in America, the Dilbert-as-capitalist- running-dog meme took root in San Francisco and the outer fringe of academia - specifically the San Francisco
Bay Guardian. penned a cartoon exposing that Dilbert wasn't quite the catalyst for the radical restructuring of America that his This Modern World is, he wrote an editorial in the
Guardian decision to license his characters for use in a Xerox employee empowerment manual represented a betrayal to Big Brother instead of merely a prank for which he picked up the check. Not to be outdone, the Comics Journal ran a Bill Griffith editorial holding Dilbert up as a sign of the decline of Western Civilization, or at least the small niche of it that is cartooning. With the kind of synergy you'd think only right-wingers could grok, media critic Norman Soloman turned these arguments and others into a full book aimed at exposing why Dilbert is actually worse for the health of our polity than even Beavis and Butt-head. Unfortunately, an argument that's stretched in an editorial runs mighty thin in even a short book, and those who can't quite grasp the relationship between cartoon-page semiotics and paycheck real life - read: almost anyone whose daily work life is more about cubicles than faculty lounges - might dismiss simply the work of a guy who spends too much time reading the funny pages. Sure, Adams never presents a broad critique of capitalism, but Peanuts never really developed its critique of Freud much past mocking Lucy's penchant for curbside counseling. One can only assume Soloman's already hard at work on The Trouble with Blondie, in which he'll blast that strip's creators for going soft on Mr. Dithers and accuse them of oversimplifying the class mobility issues involved in Blondie's transition from oppressed housewife to catering business capitalist.
One can also assume that Soloman and Tomorrow - who contributed the Forward to The Trouble - are unfamiliar with the history of American humor, in which the robber barons and the lunch-pail set often get tarred with the same brush. Adams has never been as interested in sending up either side of the class struggle - we'll assume, for a moment, that an appetizing option package hasn't muddied Marxism more in this particular case - as he is in lampooning the managerial excess and employee inefficiency that prevents any actual work from getting done. In the strip, as in life, consultants aren't on anyone's side except their own. And, in any case, capitalism is hardly the only economic system that dehumanizes workers in the name of systemic efficiency. Or hasn't Comrade Tomorrow heard anything about the latest grain harvest? In the tradition of harping purists, the Dilbert meme team obsesses over Adams' business activities. It's a given that the master's staple remover will never dismantle the master's cubicles, but Office Depot's willingness to spend US$30 million to align its products with the least accomplishment-oriented imagery imaginable is insidious evidence of Adams' idea that nothing in the American office ever happens for the right reasons. His decision to let Xerox use the Dilbert crew in a training manual certainly seems like co-optation, but it could also be seen as further proof that corporate communications is an oxymoron and that propaganda has finally become more important than profits to the American corporation. Granted, making a point about a corporation's infantilization of its employees by selling them one's cartoon characters to use in training exercises is a bit more complex than most of the gags in Andy
Capp, Tomorrow would get the joke.
Unless, of course, the real joke is The Trouble with Dilbert. Sick of mocking employee-empowerment manuals and management handbooks, perhaps Adams himself started the Dump Dilbert movement in order to take shots at the sacred texts of liberalism - too-thin op-eds and too-thick cultural studies
treatises switch for him to hit one to the left, but after wading knee-deep in the jargon of modern management, what else is left but the semiotic swamp of the academy? Only this would explain the politically erect standards to which Soloman holds Dilbert. Among the issues he faults the strip for ignoring are union-busting, corporate welfare, and pension-fund fraud. For that matter, why must the child-care workers who care for the Peanuts gang be blocked out of history? If those who criticize Dilbert are earnest, they would do well to remember that engineers are hardly assembly-line workers and that Dilbert mostly speaks to knowledge workers who don't have it so bad anyway. Sure, techie types are subjected to an endless stream of management doublespeak, but the risk they run of being bored to death sure beats a metal press accident. Then again, it's a lot easier to analyze the comics page than it is to man the barricades. courtesy of Dr. Dreidel |
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