"a fish, a barrel, and a smoking gun" |
To Err is Human, to Crash, Divine When Animals Attack isn't the only sick indulgence to carry on the tradition of decadence we once enjoyed in Faces of Death. Jonathan Harr's recent article in the New Yorker immersed its highbrow readership in an exquisitely gruesome flight disaster. The fact that it was a story without a conclusion is irrelevant: the surgical detail Harr relates in his telling of the 1994 crash and subsequent investigation of USAir Flight 427 is a sinful temptation to factory-installed human nature, which can neither look nor not look. Not since the "Woman" issue last March have Ms. Brown and company shown themselves to be quite so opportunistic; when planes started falling from the sky again this summer, they could finally go to press with this pulp nonfiction. The crashes of TWA 800 and ValuJet 592 put a fine point on the bizarre compulsion we have to get to the bottom of flight disasters. Flying is an unnatural way for our species to travel. More to the point, it's an exceptionally horrific way to die. Thus, though we tolerate
error paperwork in almost all other aspects of modern life, there's simply got to be one helluva good reason for a plane to plant itself this way. If not (as the insurance industry so optimistically says) an Act of Nature, then it had better be the handiwork of a terrorist. Plain old mechanical failure is not an option, never has been. Sure, misguided faith is what lubes the wheels of most industries, but think about it - just how long was the advent of commercial air travel delayed by the discovery that Icarus plummeted due to human error? Of course, digital crashes tend to be somewhat less threatening than analog ones, especially if you factor out the stock market, which is a kind of weird bridge between the two. In computing, regular folks have a high tolerance for error. Consider, for example, Netscape's continual release of yet another
Navigator we be up to our ears in Type 11s, we'll be happy about it , what with Netscape's "bug bounty" program in which churlish geeks worldwide will do the company's dirty work for the price of a lousy tee-shirt. Now imagine the National Transportation Safety Board giving away those cool blue federal windbreakers to any passerby who happens to find a sticky valve or a blasting cap among the smoking debris of a crash site. Or imagine how many people would line up for the Boeing 747.03a in beta. Now that would put some teeth in the term "download." If only real world crashes were more virtual, there'd be a lot less cleaning up to do. More often than not, network crashes are actually freeze-ups. Try rolling that ergonomic office chair of yours over that gray Ethernet cord a few times - just like stepping on a garden hose, the packets will build up enormous pressure, which, when released, will easily flood your PC's IP stack. Your LAN will have the responsiveness - and approximate value - of a freezer-burned pork chop, and neither the patience of Job (or Miracle Thaw) will thaw it out. Still, you've got what's left of your health, and there's always CTRL-ALT-DEL. Unless you're a dyed-in-the-wool, card-carrying, pointy-headed code cruncher, it's hard to believe there's a rational reason for each error, glitch, and whatsit that announces itself on a typical workday. In reality, we prefer to believe there's a theological reason for every little unexplained fart that slips out of our Power Macs. Umberto Eco may have been the most famous pundit to identify the true War of the Roses going on between the platforms. But no matter what your denomination, I/O errors seem to come around with roughly the same fleeting unpredictability as the Virgin
Mary paranormal phenomenon. As far as we're concerned, we just want the angels to beat the devils in the more influential precincts of our humble motherboards. Ironically, analog technologies are far more forgiving. Like anything run through a dogma mill, the digital (and digerati's) reduction of everything to its binary signage tends to do real violence to the fuzzy products of human wetware. Computers and their papal inflexibility translate code with a logical precision that would shame a Salem Puritan. Hence the classic spellchecker fuckups that are apparent throughout even the most prestigious major media websites. They may not be crashing our system, but they're not doing much for our patience. We know we should be more forgiving, but somehow we're as driven as the NTSB to get to the root of all error, and weed it out. We want to do our part to keep the skies safe for browsers everywhere. At least we'd like to see a few more copy editors getting their seating assignments. All things considered, the Web is still the safest way to die. Er, fly. Just make sure your hard drive is in a state of grace before you install the latest version of Navigator and walk up the gangway. courtesy of E.L. Skinner
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