"a fish, a barrel, and a smoking gun" |
Golden Shower The AP may have just declared the web mainstream, but it takes more than URLs on Taco Bell place mats and a functional Fed
Ex the minds of the masses. TV? "That's where you watch the X-Files." The phone? "A dime a minute." Radio? "The thing that sits between the steering wheel and the glove compartment." But the web? "An enormous electronic library of networked computers" is more likely to scare virgins away than explain its appeal. The great cultural mnemonic for the web is still up for grabs, but a slew of kindred start-ups think they've pegged the answer: "The web? That's that thing where you get paid to look at ads." As far-flung as it is far-fetched, this idea has been implicit since at least the turn of the century, when publishers realized they could practically give away their magazines if they pulled in enough ad dollars to keep their bottom lines well wiped. As a digital daydream, notions of paying consumers to volunteer their mouths for narrowcast fishhooks were being suggested no later than 1993, when Don Peppers and Martha Rogers published The One-to-One
Future panegyric to 21st-century direct marketing. All of which makes Goldmail's lawsuit against Cybergold.com, alleging trademark infringement, deeply suspect. The key dynamics are nearly identical - users are polled, matched to advertisers, and compensated for logging into personalized mailboxes and reading and interacting with commercial messages custom-tailored to their demo. Both of their respective iconographies revolve around fanciful riches - Cybergold evokes the fortunes of the pharaohs while Goldmail suggests an unlikely wheelbarrow full of booty. And their reward systems are like two peas in a pod - Goldmail offering print-and-clip coupons and Cybergold offering CG "currency." But the most remarkable, though inactionable, similarity might be the degree to which they're both careering toward failure. Any service that delivers primed consumers to retailers while producing above-average response rates is bound to prosper, but it's going to take more than 50 cent coupons to get people on the web to subject themselves to pop quizzes on the Abdominizer. Nat Goldhaber and the marketing luminaries (Regis McKenna and Jay Chiat) he's recruited for Cybergold might as well give Goldmail a free placement on their site and let the confused users choose for themselves - both services are too rudimentary to buy the attention they need to succeed. Cybergold's real crime isn't theft of intellectual property, but institutional myopia. While most of budding Kroks of the net ponder schemes of building net services worth paying for, the net sighs in unison, recognizing that we should, instead, be getting paid to watch this shit - and advertising is just the dog bone on the jewelcase. The day CyberGold, GoldMail, FreeRide, Juno, or Hypernet succeeds in amassing a detailed demo database of any substantial size and offers to sell matches, it won't just be the advertisers who'll be looking for a link - it'll be anyone in business. And as long as the cost to engage a likely consumer is less than the associated revenue, it'll be a blissful transaction. Goldhaber, no stranger to multimedia fiascos, gets it backwards when he hopes to convince content providers to accept CyberGold's "currency." Like a discarded Altoid eaten off a restroom floor, the flavor of this implementation is less curiously strong than curiously wrong. In this networked iteration of Fascination, traffic is currency - Goldhaber and Co. would be better advised to trade placement on their service than funny money. As the web expands, and logical traversing of its horizon becomes less and less tractable, the appeal of a default home site crammed with functional knowledge of your tastes and idiosyncracies shifts from merely desirable to prerequisite. But even if Cybergold and Goldmail were to resolve their conflicts, partner with Firefly, mortar well-heeled consumers with credit, and match Swoon.com to receptive, balding tech support specialists, our moment of epiphany will not yet have arrived. It'll take more than getting paid to watch movie trailers, more than getting awarded with value coupons that we can piss away at our favorite cyber-casinos. (And more than clawing our way out of our debt ditches with the simple purchase of a FatBusters videocassette.) The moment of reckoning, and digital enlightenment, will come when thousands of Cybergold users are forced to read through a Suck column and take a short test to verify their digestion. For that pleasure, we'd gladly pay 50 cents. courtesy of The Duke of URL
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