"a fish, a barrel, and a smoking gun" |
Content Is as Content Does
Every day, we confront the strange brew of dread and anticipation that comes with sifting through the drift and drivel that's dumped into our mailboxes. The keepers, generally hand-scrawled hate mail, or the occasional scrap from a prison paramour, are as easy to spot as the garbage, which usually bears Ed McMahon's countenance like a royal crest. The difficult part comes standing over the garbage can, weighing the relative merits of the unsolicited Victoria's Secret catalog against the all-too-solicited pleasures of Larry Flynt's Hard Drive. In concept, at least, there's nothing sexy about being the unlucky target of a blizzard of direct mail doggerel. But plowing through the increasingly murky lines between sales pitch and intellectual itch reminds us that content is where you find it, and the business of hiding Easter Eggs in plain sight is healthier than ever.
It's no military secret that magazines like George and Details (as with any magazine that supports itself through advertising) survive by making themselves the third point of the triangle that unites consumers with merchants. But if that dynamic is a thorny issue for some, the slippery slope from the good old-fashioned Sears catalog to Benneton's (almost) ad-free Colors is slick enough to force some people's arguments about stealthy corporate influences right off the hill. Willful chromosome damage notwithstanding, even the most amateur Berkeley street psychic could safely predict the swift migration of direct mail outfits from J. Crew to J. Peterman onto the Web in the next few years. A multibillion-dollar industry, catalog sales dwarf the returns from their equivalent retail storefronts, with only the printing and distribution expenses cutting into the profits. Still, fledgling Web publishers might be wise to think twice if they expect this to translate into a smorgasbord of advertiser choices - it's far more likely they'll instead be buying content-space from the, ahem, "sponsors." The spectrum of content finding a home within direct-mail glossies has always been vast, but a combination of a diverse range of ethically-driven corporations (and we mean that in the loosest sense), and the growth of niche groups into attractive demographics, makes for some odd commerce. Computer neophytes may blush at the suggestion that they study their MacZone catalogs with more scrutiny than they afford the dusty software manuals for the digital black boxes they've already bought, but how does one explain some people's fascination with the bafflingly overwrought prose of a J. Peterman catalog? And though the rehashed press releases on most record labels' sites may be reassuring in their obviousness, how does one assuage the consumer vertigo provoked at Matador Central, where you're likely to find damning reviews of Matador releases just as genuine, if not twice as perceptive, as you'd expect from the pages of Punk Planet. It's enough to make you wonder what precisely is being sold. While the subscriber list of Rolling Stone is offered as a blueprint for a target community that induces slobbering in many a marketer, L.L. Bean guards its customer list with Fort Knox-like paranoia. It may not be long before L.L. Bean, and others like them, work themselves around the conundrum of how to siphon value from their list of names without draining the bank and losing their shirts. Namely, by selling their list of customers to the group of people least likely to steal them away - the customers themselves. Self-identified Loompanics enthusiasts, seemingly inspired by the DIY hijinks proposed in their catalog and line of books, didn't hesitate to organize their own online commons, as the trail of small dissident BBSs built throughout the 80s (featuring your favorite bomb recipes and lockpicking tips) more than proves. Meanwhile, Stewart Brand took the Whole
Earth Review where ideas were pitched and sold in the form of books, and evolved it into the Whole Earth
'Lectronic Link digital community which represents not only a glorious apotheosis of snobbery, but also a revenue-friendly forum for the exchange of ideas in its own right.
Admittedly, we aren't exactly shocked by the fact that an insular subscription list can give birth to a self-sufficient catalog clan, and the questions such a Devo-lution raises about the line between human identity and consumer identity are depressingly familiar. If we notice more and more that home pages are ads for ourselves, that company staff pages are the office Lotharios's shopping
list make their way onto personal ads as often as sex, age, and weight, then what else can the future hold but a subscription service that's also our social life? Once the publisher is removed from the magic triangle and replaced with more consumers, the structure begins looking curiously like a flower, or perhaps the floor plan for a new age brothel. Just because it's a beast of many backs doesn't necessarily mean it's fucked. courtesy of the Duke of URL
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