"a fish, a barrel, and a smoking gun" |
S Stands for Sell "...10010011001100010101111011" The wildly enthusiastic laughter and applause tells me I've walked in on the tail-end of a joke - a joke with the most depressing punchline ever. Then again, Peter Bergman knows his crowd, loves his crowd, and like most of the speakers at TEDSell in Monterey, is playing to his crowd. As with any stand-up comic, the Firesign Theater co-founder is attempting to resolve some sort of anxiety, with TEDSell's most distinctive anxieties being those engendered by 15-hour days worth of half-hour lectures by the people who consider themselves the "media elite" (and have the financial reports to prove it.) Bergman's corny lines about karaoke being the pioneer form of interactive entertainment and about Bill Gates as the Kubla Khan of the Nerds, combined with his audacity to engage in a long middle-age variant on rap, replete with lines rhyming "Orange County Inspector" with "pocket protector" leave the crowd in stitches. By the time he explains how he's royalty in cyberspace ("they call me the duke, duke, duke, duke of URL, URL, URL..."), I'm envisioning myself being amused if I survive with my integrity, or at least my pseudonym, intact. Deductible or not, few of us could afford to hobnob with the cabal whose media elimination surrounds our lives. Rather than waiting for the assorted speakers to hold court in glossy entertainment rags, a series of 7 Suck snapshots may help reassure the notion that loopy distraction is as pervasive in conglomerate boardrooms as it is in your smoke-filled flat. Alternatively, you could always scrub the mess and catch a late showing of Happy Gilmore. Your choice. At times it seemed that the only clouds visible on TEDSell's horizons were snowy cumulus, a shade not unreflected in the immaculately groomed white beards of many of the attendee statesmen. Though they may have been aiming at some kind of benevolent Santa Claus-like statement, they seemed closer in spirit and flesh to such esteemed visionaries as L. Ron Hubbard or late-night crackpot Dr. Gene Scott. Of course, TEDSell is just an offshoot of an entire line (also in the family is M, for TED Medical). Witt each show's attendance fees hovering over $2K a head, TEDSell founder Richard Wurman can probably more than afford the dues at the yacht club. In turn, these fees are likely dwarfed by the pervasive sponsorship revenues - everything from the Samsung breaks and Intel receptions to the Adobe and AT&T dinners. One would hardly guess that Wurman actually has a list of credentials as long as his receipts are wide, working in the intriguingly vague field of "information architecture" as creator of the Smart Yellow Pages and U.S. Atlas. Many people love this man, including himself. Nicholas Negroponte is the epitome of something - his back page placement in Wired points in the direction of what. Nicholas's son Dimitri, who more than gets by as some variety of consultant for Europe's answer to AOL, Video Online, shares neither his father's myoptimism, his sparsely-punctuated depth, nor his bewildering placement on the NY Times Bestseller List. Even so, just as Goofy's hipster son Max occasionally reminds one of his father's still-mysterious genes, Dimitri was able to elegantly summarize his relative disappointment with this year's TED: "The future just doesn't seem as far away as it used to be. Everything we talked about five years ago has happened, and nothing new is taking its place." For his part, Nicholas used his onstage time to polish a few carelessly-buffed pearls on the almost universal digital literacy of the sixteen-and-under set, the "Machiavellian" self-subverting wording of the CDA, and revenues made vs. holdings spent on the Web (catalog sales, he notes, is a $60 billion industry even if the production and marketing costs are steep). So what if his quasi-crackpot vagaries on wearable computing enabling data exchange with a physical handshake doesn't jibe with his quizzical protests that cyberspace is actually safer than the real world ("the physical world is a mess") - consistency is a character flaw in the propheteer industry. Upon return I fired off an email to the Suck Ad Sales staff, quoting Negroponte's conveniently snotty dismissal of buying ads on search engines, which is like "posting billboards in the tunnels between train stations." As he touched on security and privacy, one soundbite screamed loudest: his observation that the $200 trillion a year banking industry is exempt from encryption export laws. Later in the conference, attorneys Frankfurt and Spiegal wryly note that copyright law is the trickiest exception to the 1st Amendment. In ye times olden, the audience's clapping of hands didn't signal praise, but disapproval. As Karin Lippert, ex-marketer for Ms. and principal of PC/Girls finished her presentation, one could argue she was treated to just such a cruel display of retrofuturistic frustration. The high point for the TEDSell crowd was the rolling of the girl-focused Nike "If you let me play" spot. Otherwise, Lippert's run-on monologue about including girls in the new media worldview met with a soft chorus of seat-shuffling, leg-crossing, foot-tapping, and exaggerated yawning. "I could go on or I could stop," she was heard to wonder out loud before the thunder of palms rendered continuation unthinkable. Mattel Development VP Doug Glen's exposition on his company's stabs at progressive gender politics may not have struck home for the attendees but everyone was at least amused. His recounting of Barbie's radical history reaped the kind of deep laughter Peter Bergman would've died for, as the crowd showed itself to be acutely tickled by spots which illustrated how world-wide girlhood "shares a friend in Barbie." Equally mirthful were the demonstrations of Barbie fashion software (Virtua Barbie) encouraging the dormant cyber tendencies in budding seamstresses. Lest you think Glen out-of-touch, a montage of Barbie commercials showed the unnaturally svelte plaything recording the achievements of the women's movement - she had an American express card in the 60's, was an astronaut in the 70's and a doctor and lawyer in the 80's. Might as well have been a documentary. It's apt that Glen's discussion on children at TEDSell would begin not with a statement on the future of youth being the most tangible legacy of our present, but with the observation that they have the combined purchasing power in the ballpark of US $17 bil. The worldwide kid culture is overriding ethnic culture, Glen claims, adding that Mattel is the biggest seller of girl's toys in the world. Their secret? Selling the dream of transformation. Let's get vicarious with Barbie! "I have no idea what you're talking about, and I wonder if you do." With this barb, literary agent John Brockman pinches a nerve and grabs laffs at the expense of chart-flaunting Doblin Group principal Larry Keeley during a rare TEDSell Q&A. Later that night, he offers me congratulations - for what, I don't know. On meeting Gary Wolf, he announces that Wolf's Wired feature on Marshall McLuhan was "very interesting - but wrong." Then he commenced to hold court with personal recollections of McLuhan, legendary adman Howard Gossage and provocative media turncoat Jerry Mander. He fits in the mold of the classic long-winded but compelling raconteur, punctuating his soliloquies with a flurry of nervous tics and involuntary jerks that are oddly cool. After soliciting my ideas about publishing, he responds by rapidly (and perhaps wisely) dismissing both website and my interest in pamphleteering: "Won't make a dime."
Still, before we part, he makes a point of congratulating me again. (It is, however, hard to glean satisfaction - neither of us understands what precisely I'm being congratulated for.) Days later, studying Brockman's career through interviews found on the Web, it becomes clear that his apparent dismissal of Keeley was more likely a coded invitation for Keeley to take advantage of Brockman's not-insignificant skills. His list of clients includes decades worth of both tangential and inscrutable thinkers. Someday,with the help of this man, I will sell bridges and swamps. Bourgeoisified rebellion was never mapped more succinctly than by Shaheen Sadeghi, founder and president of The Lab's Anti-Mall, an Orange County experiment in Urban Outfitter scaled mall-size. Check it out, dude: the couches and granite tables in the "living room" (where one can sip lattés from Gypsy Den, the "alternative" Starbucks) are actually floor models for the mall's punk rawk variant of JC Penney's. Shaheen notes that we've come a long way from the mall's status in the 70s as "the new coliseum" to today's culture clash between the identity of the customer and that of the mall. A quick slide show of storefronts for the Body Shop. Express, the Gap, Victoria's Secret and Banana Republic (ubiquitous mall fixtures) proves his point on the numbing homogenization of mall culture.
Sadeghi deserves a special Riot Grrl Barbie Oscarette for not only tying the success of private label fashion to self-selective consumerist individualization but also for presenting position strategy graphs with "mediocrity" featured in their centers. One chart detailed how the market could be broken into segments of industry leaders, value leaders, cost leaders and next leaders. Still, since flavor-of-the-month, transient hipness anchor his long-term strategy, one wonders about the conscious (?) omission of loss leader. While I'm not superduper clear on the precise definition of "Second Wave," it seems more likely than not that Stanley
Marcus Given Neiman-Marcus's successful hawking of shitloads of gratuitously overpriced coats and Stanley's charming nonagenarian poise, would anyone dare predict anything less than a Roman orgy of goodwill? Remember, this is TEDSell. Before launching into itineraria anecdota, he explained how his father indulged his objections against entering the family business ("I knew retailers to be notorious for not becoming involved in controversy - their tongues tied to their pocketbooks") by promising him freedom to publicly speak his mind. I doubt I'm the only one with plans on bastardizing this shrewd tale someday.
Marcus' most fondly-received chestnut recalls his days as a floorman of the women's apparel department, amateurishly dealing with a woman seeking to return a torn silk gown she'd recently purchased. "It looks like you've been wrestling rather than dancing in it." "Just as suggestion," his father, who'd been observing from the back room, told him, "it's cost us hundreds of dollars to build trust with this customer, and now you'd ruin this relationship over a $1200 dress?" Wouldn't you know it? After Marcus acquiesced (with a smile), the store went on to sell, over the course of years, more than $5 mil worth of merchandise (handbags?) to her alone.
$5 million. Marcus rules, the audience says with a standing O. Even in the age of bugs bounty and a decidedly Fruitopian freebie economy, the "customer is always right" message is a crowd-pleaser. I take pleasure in the fact that it was already days after the conference 'til I finally succumbed to curiosity and asked what the intro to Bergman's joke actually was: "I'm a digital storyteller, let me demonstrate: 1001001010011..." They don't call him "the Duke" for nuthin'. courtesy of the other Duke
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