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"a fish, a barrel, and a smoking gun" |
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It's a chick's world, if only she'll stand up for it. This is the message that two very different sources Oxygen Media, the would-be queen of media synergy, and its many critics are bearing to online surfers and cable watchers. In case television viewers didn't get the message with Oxygen.com's Super Bowl commercial, wherein a newborn girl tosses her pink toque and throws a second-wave power salute, they were able to catch a rebroadcast of the message every day until 2 February, when the Oxygen cable channel officially launched and we all discovered what's being broadcast on the channel and posted on the synergistic Oxygen.com Web site is enough to lull even the most militant infant back to sleep. Sheer boredom hasn't prevented media critics from blasting Oxygen for its airy content. The skeletal Web site and bland programming have been blamed for promoting everything from passive acceptance of sexist double-standards; clearly, women who write about media feel let down by Oxygen creator Gerry Laybourne. How could one of Fortune's 50 Most Powerful Women in Business have sold out the sisters by launching an iVillage knockoff? Easy: You don't get to be one of the 50 most powerful women by girl power alone. Gerry Laybourne didn't get a year's worth of favorable pre-launch coverage by trumpeting her ability to rock existing media paradigms in the name of social progress. She got cover stories by promising to build media convergence and deliver up millions of unique viewers who would use the television channel and associated Web sites as gateways to online spending. Oxygen has never tried to hide its plans to plumb user demographics in the effort to build a better shopping experience, and it's never shied from disclosing its primary motivation for creating "sticky" programming: to lure its viewers into shopping, thus giving advertisers the incentive to sponsor Oxygen's expansion. Damning Oxygen for its insipid content is a little like criticizing Batman for not teaching us enough about bats.
But in another way, the fly in the company's sticky formula just happens to be the programming. Lifetime sucks in its viewers with turgid and improbable melodrama. Broadcast networks rely on women with fabulous hair and fantasy professional lives to fill a feminine jones for willing and
derisive suspension of
disbelief compelling reason to watch; the shows are so carefully calibrated to appeal to demographic composites that they fail to engage any of the people who actually make up the group. The Web site is even more poignant: Oxygen's plans for synergy are painfully evident, and so is the lack of means with which to accomplish those goals. If any feminist cultural critics want to wring their hands over Oxygen's media offerings, they should be doing so not because it's so banal, but because it presages a spectacular failure for a high-profile female's business venture. This is where the sword of gender identity swings both ways. Gerry Laybourne sold
herself helm a company targeted toward women, then sold the idea of a digital sisterhood to a handful
of partners guaranteed audience was part of a business plan to fulfill a much-ballyhooed, spectacularly underwhelming pipe dream: marrying broadcast ubiquity and online commerce. But as Dwight Eisenhower, who knew a thing or two about winning in a multiplatform environment, once observed, "Plans are nothing; planning is everything." Nearly every player, from Microsoft to Bell Atlantic, has invested millions in Laybourne's dream only to discover the big payoff goes not to the bandwidth-builders, but to those con artists who manage to hawk nebulous "synergy" strategies to deep-pocketed investors. Rather than admitting that the synergy plan stumbles on consumer behavior people do different things online than they do while watching
television their business strategy to provide services that people will actually use, media convergence crusaders are casting about for an audience that will do what they want.
In theory, if you can launch a business with a built-in audience, you have a license to print money. In practice, however, reeling in an entire gender has proven tricky. In its pursuit of the feminine eyeball, iVillage has burned at least $65 million so far and shows no indication of dropping the matches and picking up the money press any time soon. Also-ran women.com huddles under the protective umbrella of Hearst Publishing, a company that's had to rethink its online strategy for targeting an increasingly evasive feminine audience. Given its considerable life support system, Oxygen can be expected to join this crew of businesses lingering indefinitely in the Web's day room. We may even be witnessing the birth of a new kind of company: the successful failure. The failure of the assorted Web sites to galvanize gender awareness and the apparent side effect of dropping millions of dollars on consumer goods isn't directly traceable to the démodé sensibilities shaping the programming, much as some would like to think. Trying to manufacture someone else's idea
of cool futility. Banking an entire business plan on your unproven ability to sell an entire gender on the proposition that you know what's relevant to their lives goes beyond futile.
Another futile exercise would be pointing out that nobody has bothered to examine the underlying premise of Oxygen's business plan. Sisterhood is a marvelous thing when it's being used to sell a phantom company: The vision of millions of women clicking on Buy Now links is compelling enough to overlay the reality of Oxygen's roots. But when the reality turns out to be infomercials-gone-wrong, the critics begin complaining that Oxygen's rah-rah consumerism is a clever ploy to divert women from examining deeper gender issues. The critics are right: When you fixate on something shallow (like a mediocre cable channel's unwatchable programming) you tend to ignore deeper issues (like the unproven business models Oxygen employed simply to get into business). Critical carping aside, Oxygen.com is proof that it is, indeed, a chick's world provided you're the chick going into business and not her intended customer. courtesy of theVixel Pixen picturesTerry Colon |
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