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"a fish, a barrel, and a smoking gun" |
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Don't ask, don't tell: The military rule on gays should also be applied to the press and presidential candidates. When Senator John McCain revealed his method for checking out gay servicemen in Vietnam "Well, I think we know by behavior and by attitudes. I think that it's clear to some of us when some people have that lifestyle." gay-rights activists howled about stereotypes. The Uncle Tom's sorry, Log Cabin
Republicans leap to the gaydar-endowed pol's defense. But McCain raises a good point: Wouldn't it be easier if you could just always know? Certainly, had it been able to psychically divine its target market, Out magazine would be better off now. Launched in 1992, Out debuted to raves, even in white-bread venues like Time magazine. But it's one thing to impress one's friends in the
media over actual readers. How do you sell a subscription to Out to someone in the closet, after all? And how do you convince lesbians hey, the girls have got bucks too to pick up a magazine laden with gay male fashionista beefcake? With circulation slumping, executives fleeing, and quality dwindling, the gay (and not-so-lesbian) monthly is on the block, looking for a buyer who can carry its US$5 million in debt. Conceived as an advertiser-friendly vehicle, Out just isn't pulling in the paid pages like it needs to. The situation looks bleak, but we may just be witnessing the setup for a gay version of the AOL/Time Warner happy ending. For while Out struggles, its Internet cousin, PlanetOut, is rolling in the dough, having raised $16 million from Sand Hill Road VC firms, America Online, and a bevy of private tech investors (a surprising number of whom are straight). Even so, CEO Megan Smith concedes that the company is "nowhere near profitability." Already, though, it reaches more gays and lesbians than Out ever did: Despite its name, PlanetOut is targeting the "openly
closeted by on the principle that, on the Internet, nobody knows you're queer.
That's a principle observed in the breach, as AOL's incompetent
outing the Navy's witch-hunters revealed. But still, it's much easier to come out when all you have to do is log on. You've heard the jokes about queer cards the kind that get revoked for bad fashion choices, not for blown credit limits. But PlanetOut is offering its own financial vehicle, through a co-branding deal with NextCard. You can also get domestic-partner-friendly insurance and car rentals through a PlanetOut membership card. Next thing we know, PlanetOut will offer group buying discounts on certified queermobiles like the VW Golf (if you need any convincing that the boys in that da-da-da commercial are gay, ask John McCain) and the lesbomotive Subaru sports-ute. So what held Out back while PlanetOut prospered? Their histories seem curiously similar, up to a point. Michael Goff, a protégé of magazine-design impresario Roger Black, co-founded Out in 1992 but left four years later in a disagreement with its financial backers. (One major point of disagreement: how much Out should spend on the Web. Goff lost that argument.) Around that time, he hobnobbed with Tom Rielly, a tech sales exec who co-founded the nonprofit Digital Queers. They ended up going in different directions: Goff first headed north to Redmond, where he ran various new-media ventures at Microsoft, and now splits his
time part of the Accelerator Group, a new consultancy. Rielly went on to found PlanetOut. Goff's successors at Out faced turmoil: Sarah Pettit was ousted by Out president Henry Scott, who replaced her with James Collard, editor of the Brit gay rag Attitude. Collard lasted barely a year, after redesigning the magazine and letting the
circulation slide 110,000. Scott took the helm briefly, offending many by declaring that Out was only shedding undesirable "poor" subscribers, before high-
tailing it to Connecticut Executive Editor Tom Beer is running the show while the magazine waits to be sold off. At PlanetOut, Rielly tried giving up the helm, taking $3 million from Sequoia Capital, Yahoo's funders, and welcoming balky Sequoia VC Mike Moritz to the board. That was Rielly's first mistake; letting Moritz install consultant Jon Huggett as CEO was his second. In an interesting parallel to Scott's female troubles, Huggett drove out operations director Megan Smith and editor Karen Wickre. The staff rebelled against Huggett, and Rielly recovering from a dark spell in his life rode into town to rescue his baby. Rielly paid off Moritz and Sequoia and brought
back Smith company.
(It's worth pointing out that under Sarah Pettit, Out magazine's circulation reached its peak of 135,000. And PlanetOut is growing like wildfire under Smith, suggesting a very simple rule for gay media success: Just let the lesbians run things.) Still, Smith acknowledges that PlanetOut isn't profitable yet but hey, it's a Netco! Out, at least, has some cash flowing in from subscriptions. And those undesirable po' folks who haunted Scott's media daydreams may sink gay media ventures that put too much faith in conspicuously queer consumption. Take the cautionary tale of Tzabaco. Once a humble clothing store in the bucolic Northern California town of Healdsburg, Tzabaco was never the same after queer Cisco millionaire David Ring discovered it. He and partner Stu Harrison moved the business to the slightly less rural burg of Petaluma, bought the rainbow-tchotchkes catalog business Shocking Gray, got advice from venture capitalists and lawyers, and set about building a mail-order business for all things queer. After sponsoring every pride event in sight and tossing donations to good causes like teen-suicide prevention, Tzabaco abruptly folded up shop online and offline. (It's hardly coincidental that Tzabaco's Ring leader was a PlanetOut board member during its tumultuous early days.)
One investor who stuck with PlanetOut is America Online. Back when it was still pay-by-the-minute, AOL owed a fair amount of its chat revenues to gays and lesbians looking to connect. Could PlanetOut imitate its corporate benefactor's merger shenanigans and swallow up Out magazine? It's got the cash on hand, but that money's probably better spent on prettying up the company for its initial public outing on Wall Street. The main difference between Out and PlanetOut is that investors are willing to pony up capital for an Internet play; most don't care whether the Web site on their monitors has a pink tinge. (Last we checked, the ticker symbol OUT was And PlanetOut's a more perfect advertising vehicle than Out ever could have been: Build a chat channel for the boys, another for the girls, and give them both gay-rights news and celebrity gossip. PlanetOut can target them by gender, ZIP code, outness, and kinks and mass-customize a unique version of the gay experience. Still, PlanetOut's commercial vision disappoints. Queers were among the first to find the Internet, and in the early '90s, it often felt like a secret club. Then, the gathering place was an obscure Usenet newsgroup called soc.motss an acronym-happy way of appealing to people who dug members of the same sex, whatever sex that was. As the newbies poured on, soc.motssers discovered, to their horror, that most of them were straight. Even so, the Web was a good thing: What better way to tell your coming-out stories to all, in relative safety? David Bohnett, queer founder of GeoCities, saw his homepage provider as a way for gays and other communities to find each other online and share personal details of their lives. The new wave of queer sites are less demanding: They just want their users' credit card numbers. courtesy of Jonathan Van Decimeter picturesTerry Colon |
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